Shipping Policy

SHIPPING & DELIVERY POLICY

Last updated March 05, 2024

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://revivemassagechairs.com/pages/terms-of-service.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free Our base "Curb-side" Pickup shipping is usually completely free! This option usually takes between 5-7 days to arrive at your doorstep, after you have submitted your order. shipping for Generally speaking, we offer free standard shipping to continental United States; however, we reserve the right to change this desired approach when we need to take in any special considerations of delivery day and time, delivery location(s), repeat customers and/or any new customers with unverified personal or commercial information to prevent fraud. We will try to provide the best possible delivery service while reducing risk where possible..

Expedited Shipping Fees

We also offer expedited shipping at the following rates:

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

There are other options available, however. We also offer the below options for some products. Please contact us for more information about these prior to ordering. Threshold Shipping: includes the item being brought onto your porch, or into a sheltered/garage area. White Glove Delivery: includes the item being brought into your room of choice, any minor assembly, and all boxes and packaging removed from your house! No Shipping outside the continental USA. Order Confirmation: As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will start our fulfillment process. All orders are processed and shipped within 1-2 business days. Transit times vary from 5-7 business days. Order Shipment: We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@revivemassagechairs.com . BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Revive Massage Chairs will confirm all delivery addresses to residential or commercial locations. We may require additional information to be provided to our shipping and delivery partners to ensure customer satisfaction.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://revivemassagechairs.com/pages/refund-returns-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Phone: 855-619-1500 or 780-999-0094

Email: sales@revivemassagechairs.com

Shipping Policy

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